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GDPR and spam

September 19, 2018
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Ahhhhhhh, do you remember when the new GDPR regulations came in earlier this year?

Do you remember when squillions of businesses desperately emailed you about their mailing lists in the week before the new rules came in?

Do you remember how you decided to use this as an opportunity to clear up your inbox?

Do you remember how ignoring them meant they kept on at you and you got email after email from the same business spamming you endlessly about something you didn’t care about?

And then do you remember how you saw no discernible change to the amount of crap you were still receiving?

God that was annoying, wasn’t it?

GDPR is supposed to protect us, the consumer, from all of this nonsense.  Unfortunately (from the consumer point of view) all that has happened is that we’ve ended up unsubscribing-by-default from the legit companies that wanted to do the right thing, and we’re still being merrily spammed by the dodgy ones that couldn’t care less.

Well there’s more to it than that of course (and it’s not all bad).

But yeah.  That bit is really annoying.



Using research techniques to get some sense out of my four-year-old

August 30, 2018

My son is now 4 years old. Have you ever tried to get any sense out of a four year old?  Mine just wants to talk about ninjas.  But lately now we’re not together all the time I wonder about his day.  You know, what he had for lunch, who he played with at nursery, what they did.  Mysterious secret stuff like that.  But nah, a four year old talks about what a four year old wants to talk about.  So I’ve been feeling pretty pleased with myself that I’ve thought to try one of my research ‘tricks of the trade’ on him, and that it works!  Hurray!

Read more…

Read my guest blog: Piloting a more meaningful qnaire

August 15, 2018

Here’s a link to my third guest blog on the Scottish Recovery Network website, writing about some of my ongoing work.

I’m evaluating SRN’s Write to Recovery project which is a national eight week programme of writing workshops focused on the promotion of self-management for people experiencing emotional difficulties or mental ill-health.

I’m excited about this element of the project as I’ve been allowed the freedom and blank slate to come up with something quite innovative.  Instead of simply allowing our funding application and strategic project aims to guide our evaluation (which would be the standard way of doing things), we invite the participants to evaluate the progress they have made against their own personal aims to see whether they got what they hoped to get out of attending Write to Recovery.  And I’ve come up with a way to quantify this on a potentially large scale.  I’ve no idea if this is a unique approach, but I’ve not seen anyone else do it.

Crucially, this participant-centric approach is in-keeping with the ethos of personal recovery and self management and consequently the findings should be more meaningful this way.

Check out this link to find out more.

Getting GDPR answers (phew!) and how I’m dealing with special category data

May 7, 2018

Well I have to say I’m extremely grateful to my professional body the Market Research Society who have proved the worth of their annual fee by providing me with a whole host of industry-specific GDPR advice.  Thanks MRS. I’ve read a tonne of articles and I’ve attended a webinar and a roadshow session.  I have asked questions.

The main thing I’ve taken from these is that if you comply with the MRS Code of Conduct you are 80% there with GDPR.  The remaining 20% is documentation internally and what you tell the data subjects.  Good.  That’s pretty much what I thought.  Phew.

I was, and still am, concerned about the ‘special category data’ given that barely a working day goes by without someone telling me about their personal circumstances, both solicited and unsolicited.

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Auditing my Surveymonkey account for GDPR

April 27, 2018

As part of preparing for GDPR I need to be sure that I am not holding on to data unnecessarily, so I have recently undertaken a data audit which involved me deleting all identifying data in project files archived more than six months ago.

However, I have two other places that I hold data.

Mailchimp (which I have addressed already) and Surveymonkey.

When I looked at Surveymonkey I found have 55 surveys in my Surveymonkey account, of which 50 are more than six months old.

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Summary of progress so far: aims, good practice and learning points

April 2, 2018

(Part 10 of 10 in a series of blog posts evaluating the Unlimited International programme)

At the start of the evaluation, I was tasked to find out: what difference the programme had made; what the strengths and weaknesses of the programme were; and how well the programme had met its aims.

This final section summarises the progress of Unlimited International so far.

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The future for disability arts internationally

March 26, 2018

(Part 9 of 10 in a series of blog posts evaluating the Unlimited International programme)

How do the stakeholders feel about the future for disability arts internationally?

The stakeholders were very ambitious about the future of disability arts in their own countries.

Many felt that they would like to bring their produced work to a wider audience.

“Showcasing the work in a high profile context.” (Brazil)

“Give access to larger venues and more performance dates.” (Singapore)

“For there to be more of them!” (India)

“Scale up the project.” (Palestine)

Read more…